FAQ's

1. What is sea moss gel?

Sea moss gel is a nutrient-rich superfood made from the seaweed known as Irish moss or sea moss. It is a natural source of vitamins, minerals, and antioxidants that may support overall health, digestive health, joint and bone health, thyroid support, immune support, and skin and hair health.

2. How do I use sea moss gel?

To use sea moss gel, simply take a spoonful and mix it into your favorite smoothies, juices, or recipes. You can also consume it directly for maximum benefits. It is recommended to start with a small amount and gradually increase the dosage as needed.

3. Is your sea moss sustainably harvested?

Yes, at Energy Sea Moss, we are committed to sustainability. Our sea moss gel is sourced from sustainably harvested Irish Moss from the North Atlantic Coast. Our suppliers have ensure that harvesting practices are environmentally friendly and do not harm the natural ecosystem.

4. How long does sea moss gel last?

Our sea moss gel has a shelf life of approximately 1 month from time of shipping when stored properly in the refrigerator. It is recommended to consume it within this time frame to ensure freshness and maximum potency.

5. What is your return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please ensure that the item is in the same condition as you received it, unworn or unused, with tags, and in its original packaging. For more details, please refer to our refund policy.

6. How long does shipping take?

Orders are typically processed within 1-2 business days. For standard shipping within the United States, it typically takes 3-7 business days for delivery. Please note that shipping times may be affected during holidays, promotions, or due to unforeseen circumstances. For more information, please refer to our shipping policy.

7. How can I contact customer support?

If you have any questions or need assistance, you can reach our customer support team by email at energy_seamossgel@aol.com. Our customer support hours are Monday to Friday, 9am to 5pm EST. You can also contact us through our Contact Us page on our website.

8. Are there any discounts or promotions available?

Yes, we occasionally offer discounts and promotions. To stay updated on our latest offers, promotions, and product releases, we recommend subscribing to our newsletter and following us on social media.

9. Is sea moss gel safe for everyone?

Sea moss gel is safe for most individuals. However, it is recommended to consult with your healthcare provider before incorporating sea moss gel into your diet. Your health care provider can provide personalized advice based on your specific needs and medical history.